Help & Support

Frequently Asked
Questions

Find answers to common questions about zzk.ai's AI-powered Google Ads generation platform.

Getting Started

How does zzk.ai work?

zzk.ai uses advanced AI to analyze your website in 3 stages: website analysis, keyword generation, and ad copy creation. Simply enter your website URL, select your preferences, and our AI generates optimized Google Ads campaigns in under 60 seconds.

Do I need Google Ads experience to use zzk.ai?

No! zzk.ai is designed for everyone, from beginners to experts. Our AI handles all the complex optimization work, so you can create professional campaigns without any prior Google Ads knowledge.

What information do I need to provide?

Just your website URL and campaign preferences (language, goal, targeting scale). Our AI analyzes your website content automatically to understand your business and create relevant ads.

How accurate are the generated ads?

Our AI is trained on millions of successful ad campaigns and uses advanced natural language processing. The generated ads are highly relevant and optimized for performance, though you can always review and customize them before launching.

Free Trial & Pricing

What's included in the free trial?

The free plan includes 3 ad generations with basic keyword research, standard ad copy, and email support. It's perfect for testing our AI capabilities before upgrading to a paid plan.

Do I need a credit card for the free trial?

No credit card required! You can start generating ads immediately with your free 3 ad generations. Only provide payment information when you're ready to upgrade.

What happens after I use my 3 free generations?

After using your free generations, you can upgrade to Pro ($29/month) for unlimited generations or Agency ($99/month) for team features. You can also wait and your free credits may be refreshed periodically.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period, and you won't be charged again.

Do you offer refunds?

We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied with zzk.ai, contact our support team within 30 days for a full refund.

Features & Capabilities

What languages are supported?

zzk.ai supports 8+ languages including English, Spanish, French, German, Italian, Portuguese, Chinese, and Japanese. Our AI generates native-quality ads optimized for each language and market.

What types of keywords does zzk.ai generate?

Our AI generates 4 types of keywords: Brand keywords (your business name and variations), Solution keywords (what you offer), Competitor keywords (alternative searches), and Negative keywords (to avoid irrelevant traffic).

How many ad variations do I get?

Each generation creates 4 different ad variations with unique headlines and descriptions, giving you multiple options to test and optimize your campaigns for maximum performance.

Can I edit the generated ads?

While our AI creates optimized ads, you have full control to edit headlines, descriptions, keywords, and any other elements to match your specific needs and brand voice.

Does zzk.ai work with all types of websites?

Yes! Our AI works with any website - e-commerce stores, service businesses, SaaS platforms, local businesses, and more. The AI adapts its analysis and ad creation based on your specific business type and industry.

Technical & Support

How do I import the ads into Google Ads?

zzk.ai provides easy export options. You can download your campaign data and import it directly into Google Ads, or manually copy the generated keywords and ad copy into your Google Ads account.

Is my website data secure?

Yes! We use bank-level encryption for all data transmission and storage. Your website information is processed securely and never shared with third parties. We're fully compliant with privacy regulations.

What if zzk.ai can't access my website?

If your website has anti-scraping protection, our AI uses its knowledge base to generate relevant ads based on your URL and industry. You'll see a notice when this happens, and the ads are still highly effective.

How can I get support?

Free users get email support, Pro users get priority email support, and Agency users get 24/7 priority support. You can also check our documentation and video tutorials for self-help resources.

Do you offer API access?

API access is available for Agency plan users and custom enterprise solutions. Contact our sales team to discuss API integration options for your specific needs.

Still Have Questions?

Our support team is here to help you succeed with your Google Ads campaigns.

Ready to Get Started?

Start your free trial with 3 ad generations and see how zzk.ai can transform your Google Ads.